Refund policy
Return & Refund Policy
At Breezyderm Pharma, we are committed to providing high-quality beauty products and exceptional customer service. If you are not completely satisfied with your purchase, you may request a return subject to the following terms:
Return Conditions:
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Products may be returned within 14 days of the date you received your order.
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Products must be unused, unopened, and in their original packaging.
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For hygiene and safety reasons, we cannot accept returns of any product that has been opened, used, or tampered with.
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Proof of purchase (invoice or order confirmation) must be provided to process a return request.
Non-Returnable Products:
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Opened, used, or damaged products.
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Products purchased as part of a sale or promotional offer, unless the product is defective.
Return Process:
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Contact our Customer Service team at [your email address/phone number] within the specified return period.
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Provide us with your order number and the reason for the return request.
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Once your return request is approved, we will provide you with instructions on how to return the product.
Refunds:
Shipping fees are non-refundable, unless the return is due to a shipping error or a defective product.
Refunds will be issued using the original payment method after the returned products have been inspected, confirmed to meet the return conditions, and the return has been approved.
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